Support
Get help with Talim.
The fastest way to get help is a ticket from inside the app you use. It reaches your school office or the Talim team with your account already attached, and the replies come back to the same place.
Raise a ticket in your app
Teachers
Go to SettingsHelpNew ticket
Ask your school office about classes and records, or the Talim team when something in the app isn't working.
teachers.mytalim.com (opens in a new tab)School Admin
Go to Help & supportNew ticket
Reach the Talim team directly. Tickets your staff, parents and students raise with the school arrive on your Support desk.
school.mytalim.com (opens in a new tab)Parents
Go to SettingsHelpNew ticket
Choose the child the ticket is about, and whether it's for the school office or the Talim team.
parents.mytalim.com (opens in a new tab)Students
Go to SettingsHelpContact support
Ask your school office or the Talim team, and follow their replies in the same place.
students.mytalim.com (opens in a new tab)Mobile app
Go to SettingsHelpContact Talim support
The same help for every role. Contact your school raises a ticket with the school office; My tickets shows the replies.
Talim on the App Store (opens in a new tab)
Email us
Support
support@mytalim.comData and privacy
privacy@mytalim.comPartnerships and demos
hello@mytalim.com
we reply within one working day
Common questions
Check you are on the portal for your role (they are listed above) and signing in with the email address your school registered. If your school has deactivated your account, the school office can turn it back on. If you asked to delete your account in the last 30 days, signing in cancels the deletion. Still stuck? Email support@mytalim.com.