01
What we collect
Talim stores the records an institution needs to operate: learner and staff profiles, enrolment and class assignment, attendance, assessment results, fee and payment records, messages sent through the platform, and the technical logs that keep accounts secure.
- Identity and contact details for staff, guardians and learners
- Academic records: attendance, assessments, results and progress
- Financial records: invoices, payments, receipts and balances
- Usage and security logs tied to each account
02
Who controls the data
The institution is the data controller. Talim is the processor: we hold and process records on the institution's instructions and do not sell, rent or trade them, and we do not use learner data to train advertising or third-party models.
03
How it is used
Data is used to deliver the platform to the people entitled to see it, to keep accounts secure, and to produce the reports the institution asks for. Access is role-based, so each user sees only what their role permits within their institution.
04
Children's data
Records about minors are only ever created and managed under the authority of the institution and the guardian relationship it records. Guardians access their own children's records through the Parent portal; no learner record is publicly addressable.
05
Security and retention
Data is encrypted in transit and at rest, access is authenticated per role, and administrative actions are logged. Records are retained for as long as the institution's agreement and local education record-keeping requirements need, and are exported or deleted on the institution's instruction when that period ends.
06
Your rights
Individuals may request access to their records, correction of inaccurate entries, export of their data, or deletion where retention rules allow.
Parents, teachers and students can delete their own account in any Talim app, from Settings → Account → Delete account. The account is signed out and locked straight away, and its personal details are erased after 30 days. Signing in during those 30 days cancels the deletion. Grades, attendance and payments stay with the institution, de-identified. How account deletion works.
Other requests are made through the institution, which we support directly. Write to privacy@mytalim.com and we will route it.
07
Terms of service
The terms on which Talim is provided to institutions are set out on their own page. Read the terms of service.